Running the POS
Daily cashier tasks — shifts, sales, payments, receipts, voids, and refunds.
7 articles
Opening a shift
Every sales day starts by opening a shift. Enter your starting cash, pick who's on duty, and you're ready to take orders.
Taking a sale
From picking products to printing the receipt — the full walkthrough for ringing up a customer order.
Closing a shift
End-of-day reconciliation — count your cash drawer, count your inventory, leave a note for the next shift, and print the report.
Logging an expense during a shift
When you take money out of the drawer for ice, water, or deliveries, log it so the end-of-day reconciliation matches.
Voiding a sale
Cancel a completed sale with a reason. Voids restore ingredients to stock and keep an audit trail.
Refunding a sale
Customer comes back unhappy? Process a refund to reverse the sale and return ingredients to stock.
Handling QR orders on the POS
When a customer submits an order via QR, it lands on your POS with a beep. Here's how to accept, process, and complete it.