Staff submit replenishment requests from the Inventory page. Those requests land in the Warehouse → Requests tab with status PENDING. As the owner, you review each request, adjust quantities if needed, exclude items you don't want to send, and approve. This article covers the owner side.
How to approve a request
Go to Warehouse → Requests
From the sidebar, tap Warehouse. Switch to the Requests tab. You'll see requests grouped by status: Pending, In Progress, Completed.
Tap a PENDING request to expand it
The request card shows the branch, who requested it, date, and item count. Tap it to expand the full item list with columns:
- Item — name + storage unit + cost per unit + line total
- Requested — what the staff asked for
- Warehouse — what the warehouse currently has (green ✓ if enough, red ✗ if short)
- Approve Qty — editable +/− to adjust how many you'll actually send
- Include — checkbox to include or exclude each item
Adjust quantities
For each item, use the + and − buttons (or tap the number directly) to set how many you'll actually send. If the warehouse doesn't have enough, you might send fewer than requested.
Exclude items you won't send
Uncheck the Include checkbox for any item you don't want to include. Excluded items stay on the request for records but don't get sent.
Check the totals
At the bottom of the item list, you'll see two cost totals:
- Requested — total cost if everything was sent as-is
- If Approved — total cost based on your adjusted quantities (updates live as you change numbers)
(Optional) Add items the staff didn't request
Below the item list, there's an option to add more items to the request. If you know the branch needs something they forgot to ask for, add it here with the quantity.
Tap Approve
The request status changes to APPROVED. Every item gets its quantityApproved set based on your adjustments. The staff at the branch will see the updated status.
If you click Approve without adjusting anything, Amari approves every item with the originally requested quantities. This is the "approve as-is" fast path.
After approval: the delivery flow
Once approved, the request moves through:
- Mark In-Route — tap when the warehouse crew is on the way
- Mark Delivered — tap when the delivery arrives at the branch
- Branch verifies — staff at the branch counts what arrived and confirms
- COMPLETED — stock is added to the branch automatically
Rejecting a request
If the request shouldn't be fulfilled at all, tap Reject instead of Approve. Add a note explaining why. The staff will see the rejection and can submit a new request if needed.
Related articles
- Requesting a replenishment (staff side)
- Receiving and verifying a delivery
- Warehouse stock management